Ra66 is committed to protecting the privacy of every member. This Privacy Policy clearly explains how we collect, use, store, and protect your personal data as a player in Malaysia on our platform.
Updated: January 2026These are the six core principles that form the foundation of how ra66 manages the personal data of every Malaysian player.
All data transmitted between your device and ra66's servers is protected using 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia. This means your personal information, passwords and transaction details cannot be read by unauthorised parties during transmission.
Ra66 has never and will never sell, rent or trade players' personal data to any third party for marketing or commercial purposes. Your data is collected solely to enable us to provide you with a better service as a Malaysian player on the ra66 platform.
Every ra66 member has the full right to access, amend, download or request deletion of their personal data at any time. We believe your data belongs to you — ra66 simply holds it on your behalf for the purposes of the services you use.
Your personal data is stored in databases protected by strict access controls. Only ra66 staff with specific authorisation — such as the customer support and compliance teams — may access your data, and only within the scope of their legitimate duties.
Ra66's Privacy Policy is drafted in accordance with applicable data protection legislation in Malaysia. We update this policy whenever relevant legal changes occur to ensure our data protection practices remain fully compliant with the latest legal requirements.
In the event of any security incident involving players' personal data, ra66 is committed to promptly notifying affected members via email or SMS. We will also take all necessary remedial steps to minimise risk to our players as quickly as possible.
Important Note: By registering for or using the ra66 platform, you confirm that you have read and understood this Privacy Policy and agree to the way we collect and process your personal data as described in this document. Please read it carefully before continuing to use the platform.
Ra66 collects various types of personal data to enable us to provide a safe, fair and high-quality service to all Malaysian players. The data we collect falls into three main categories:
Data you provide directly:
Data collected automatically while you use the platform:
Data from authorised third parties:
ra66 only collects data that is strictly necessary to provide its services. We do not collect information that is irrelevant or beyond the operational needs of the platform.
Personal data collected by ra66 is used solely for legitimate purposes directly related to providing platform services to you. The following are the primary purposes for which your data is used at ra66:
Ra66 does not use your personal data for any purpose not listed above without first obtaining your consent.
Ra66 takes player privacy protection extremely seriously and will not sell, rent or trade your personal data to any third party for commercial purposes. However, there are limited situations where sharing data with certain parties is necessary for us to provide services to you:
| Third Parties | Purpose of Sharing | Status |
|---|---|---|
| Malaysian Payment Gateway Providers | Processing deposits & withdrawals (TNG, DuitNow, FPX, etc.) | Permitted |
| KYC Service Providers | Identity verification and document checks for new members | Permitted |
| Game Providers | Live Casino & slots session data (display name only) | Permitted |
| Malaysian Authorities | Legal compliance when required by law | Permitted |
| Third-Party Advertising Companies | Marketing or advertising using player profile data | Never |
| Data Brokers or Traders | Sale or trading of personal data | Never |
All third parties authorised to access your data are bound by strict confidentiality agreements and may only use that data for purposes agreed upon with ra66. ra66 ensures that every third-party provider we engage meets data protection standards equivalent to our own policy.
Ra66 continuously invests in cybersecurity infrastructure to ensure that every Malaysian player's personal and financial data is protected to the highest standard. The following are the security layers we have implemented:
While ra66 takes all reasonable security measures, no online system can be guaranteed 100% risk-free. You also play an important role in keeping your account secure — use a strong, unique password, never share your login credentials with anyone, and enable the 2FA feature available to you.
Ra66 retains your personal data only for as long as necessary to fulfil the purposes set out in this privacy policy, or as long as required to meet applicable legal obligations.
Once the specified retention period has elapsed, your personal data will be securely deleted from ra66's systems using data deletion methods that ensure it cannot be recovered.
As an ra66 member and as an individual whose personal data we process, you have important rights that we are fully committed to respecting. You may exercise these rights at any time by contacting our support team:
You have the right to request a copy of all personal data we hold about you. ra66 will provide your data report within 14 business days of receiving your request.
If you find that any personal data held by ra66 is inaccurate or out of date, you have the right to request a correction and we will update our records promptly.
You have the right to request deletion of your personal data when it is no longer needed for the original purpose of collection, subject to applicable legal record retention obligations.
You may opt out of having your data processed for marketing purposes at any time by updating your communication settings in your ra66 account or by contacting our support team directly.
You have the right to receive your personal data in a machine-readable format (such as JSON or CSV) for transfer to another service provider of your choice.
In certain circumstances — such as when you dispute the accuracy of our data or object to its processing — you have the right to request that ra66 restrict the processing of your data while the matter is being resolved.
Ra66 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use and their purposes:
You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality or your experience when using the ra66 platform.
Ra66 is a platform exclusively dedicated to individuals aged 18 years and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.
Should ra66 discover that personal data of a minor has been collected inadvertently, we will take immediate action to delete that data and close the account in question. Age verification is implemented at registration to minimise this risk, and ra66 reserves the right to request additional age verification at any time if there is reasonable cause for doubt.
If you believe that ra66 may have collected data from someone under the age of 18, please contact our support team immediately at support@ra66.best so that we can take the appropriate action promptly.
Ra66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements or improvements to the data protection technologies we use.
When significant changes are made to this Privacy Policy, we will:
Your continued use of the ra66 platform following any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account and stop using the ra66 platform.
We recommend reviewing this Privacy Policy regularly — at least every few months — to stay informed about how we manage your personal data.
If you have any questions, concerns or requests regarding ra66's Privacy Policy or how we handle your personal data, our team is ready to assist you through the following channels:
For official requests related to data rights — such as data access, correction, or deletion — please clearly state the type of request and include your ra66 account number so we can process it accurately and without delay.
Ra66 is committed to responding to all privacy-related requests within a reasonable timeframe and in accordance with applicable legal requirements. We value the trust you place in us to manage your personal data and will always strive to uphold the highest data protection standards for all Malaysian players on the ra66 platform.
Player trust is our most valuable asset — and data protection is the foundation of that trust.
In today's digital age, personal data is an incredibly valuable asset — and equally something that can be easily misused if not handled with full responsibility. At ra66, we understand that when you register an account and make a deposit using Touch 'n Go eWallet or DuitNow, you are entrusting us not only with your money, but also with highly sensitive personal information. That trust is not something we take lightly.
That is why data protection is not merely a "checkbox" on ra66's operational checklist — it is a core value that shapes how we design our systems, select third-party providers, train our staff and make business decisions. Every time we consider adding a new feature or integrating a new service into the platform ra66, the first question we ask ourselves is: how does this affect the privacy and security of our players' data?
Malaysian players have the right to know exactly how their data is used. We believe in complete transparency — no hidden terms that allow us to use your data in ways you wouldn't expect, and no fine print permitting us to share your profile with advertisers without your knowledge. What you read in this Privacy Policy is a true and complete picture of how we go about ra66 managing your data.
We also recognise that data protection is not solely our responsibility as a platform — it is a shared effort between ra66 and every player. You play an important role in your own account security: by using a strong, unique password, not sharing your login credentials with anyone, and activating the two-factor authentication (2FA) we provide. Together, we can ensure your ra66 account remains protected to the highest security standard.
Going forward, ra66 will continue to invest in the latest data protection technologies and update our practices as industry standards and legal requirements evolve. Your privacy is not a static matter — it requires an ongoing commitment, and that is the commitment that ra66 give to every Malaysian player who trusts our platform.
The most frequently asked questions from Malaysian players about data protection and privacy on the ra66 platform.
The data we collect also helps us protect players through more effective responsible gaming tools.
Your transaction records allow ra66's deposit limit system to function accurately — ensuring that the limits you set are enforced automatically, without exception.
Session time data, collected securely, is used to send you timely reminders when your self-set play duration limit has been reached.
Your account data enables ra66's self-exclusion feature to function effectively — blocking all access to the platform when you activate this option in your account settings.
Identity verification data collected during registration allows ra66 to verify a player's age and prevent access by individuals under 18 years old.
Need help? Contact Talian Kasih: 15999 or read more on the Responsible Gaming ours.
For any enquiries, requests, or complaints relating to this Privacy Policy or how ra66 handles your personal data, please contact us via in-platform live chat or email us at support@ra66.best. We speak Bahasa Melayu and are ready to assist you 24 hours a day, 7 days a week. You may also refer to Terms & Conditions us for more information about your rights and responsibilities as an ra66 platform user.
Register for free at ra66 today and enjoy Live Casino, baccarat, blackjack, Sports Betting and e-sports in a safe and private environment. Minimum deposit RM10 via TNG eWallet, DuitNow, GrabPay or FPX.